How HR and Business Owners Can Foster a Healthy Workplace Culture

How HR and Business Owners Can Foster a Healthy Workplace Culture

It can be easy to get lost in daily operational work as an HR professional and forget that you are also tasked with building and driving every form of work-related culture in a company or organisation. What you feed into your culture is what you reap. If Building a healthy culture takes intentional steps; it doesn’t just happen by chance, when you encourage toxicity actively or passively, you reap the fruits. Let me share four tips that have helped me build a positive and healthy work culture.

Hiring for culture fit

During the hiring process, we often focus on technical ability. During interviews, HR professionals sometimes ask questions they shouldn’t. Let the hiring manager do the technical fit while you do the culture fit. HR professionals who don’t know how to interview for culture fit can build leverage on personality tests, behavioural interview techniques and reference checks (this has saved me from making hiring mistakes in the past). There might not be toxicity in the company but hiring a toxic person is a step towards it.

Constant and Consistent Communication

Constant means unceasing while consistent means unchanging. As the culture driver, you should clearly communicate expectations to the people (employees) who would be living the ideal culture you want to achieve. Communicate expectations as it relates to behaviours, performance, collaboration and others. This can be done through the employee handbook, regular training sessions, and ongoing communication from management.

Some things I have implemented which I’ll advise:

  • I introduced employees to a recognition that highlights our core values and encourage them to live it
  • Engagement through our weekly newsletters. Encourage managers to use core values to give feedback to employees. Rather than say, “What you didn’t wasn’t good” you can replace it with “That behaviour doesn’t reflect our value of ownership.”
  • Encourage work-life balance

HR professionals run away from this because they think they would be on management’s wrong books if they do this but a healthy culture can only happen if people are healthy. This can be done by offering a flexible work schedule, hybrid/remote work, and encouraging people to take their leave days. There are some cultures where taking your leave makes you an enemy and your job as HR is breaking that cycle. People should be encouraged to rest and not burn out.

Foster employee engagement and employee wellness

People think employee engagement is about sharing small chops in the office. It’s about keeping employees encouraged and motivated. You can do that through regular feedback, recognition and career development. People shouldn’t feel stagnant working with you hence you are wasting your time building a healthy culture. You can also drive wellness by providing employees with access to a therapist and training on stress management.

These are ideas I’ve implemented and have seen progress. One thing to note about culture is all about what you encourage and discourage. If you love to gossip and listen to people backbiting about each other, you’re definitely going to be building a gossip culture where people thrive by pulling others down so beyond these intentional steps, be mindful of the things you are doing as a leader.

 

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Yewande Jinadu

Yewande Jinadu is the Founder of CareerLife Nigeria(careerlife.com.ng) and also a Strategic HR Business Partner of a leading tech firm. She's a certified HR Professional with a mix of Generalist and Specialist Experience who supports the business to achieve it's goals through the people. Her strengths are in Talent Acquisition, Performance Management, Employee Engagement, Organization Development and Employer Branding. Her social initiative, CareerLife Foundation solving UN SDG Goal 8 is aimed at reducing unemployment by helping graduates and professionals become Employable and accelerate their career growth. With various awards won both locally and globally, her vision is to help millions of youths achieve measurable success in their career. Yewande holds the Senior Professional of Human Resources International (SPHRi) Certification from the Human Resources Certification Institute (HRCI), USA. She is an associate of the Chartered Institute of Personnel Management of Nigeria (ACIPM) and has a Practitioners License to practice HR in Nigeria. She's the Convener of the Employability Fitness Program, an initiative aimed at helping young graduates overcome interview Phobia and the barriers in Recruitment process through mentoring. She is a public speaker and has been featured on various media platforms including: BellaNaija, SheLeadsAfrica, GuardianWoman, Women of Rubies etc Some of her recognitions include: Top 50 Career Influencers in Africa by The Workbooth Magazine and also a the top 10 Platinum members of Career Influencers. Top 150 Global HR Influencer by Social Micole. Top 100 Career Women in Nigeria by 9to5Chick Top 30 Leading Women in HR by Worden HCD You can reach out to her by sending a mail to: info@careerlife.com.ng and follow her on Twitter and Instagram: @careerlifeng

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